Why do restaurants ask customers to order direct?
Marketplace commissions can take up to 30% of an order, plus card processing. Direct orders let a restaurant keep fair prices without handing a big cut to a middleman.
Checking Postmates?
Postmates Brought You Here. Ordering Direct Keeps It Local.
Postmates made its name delivering just about anything. When what you want is great Mexican food from Manor, the best option is ordering directly from the food truck that makes it.
If you were after some of the best Mexican food in town, you landed in the right place for the most delicious Mexican food you’ll ever taste.
Delivery App Fees
Highest marketplace rates, per order
- Restaurant commission
- up to 30%
- Card processing
- 3%
- Customer service fee
- up to 15%
- Total fees
- up to 48%
Order direct: one small fee
We’re Thankful
Thanks for Giving Us a Chance
However you found us, we’re thankful you’re here and thinking about ordering from El Carnitas directly. Every direct order helps a small food truck keep cooking for the community it loves.
Postmates started in San Francisco in 2011 and has been part of Uber since 2020. Today it runs on the same marketplace model as Uber Eats: commissions from restaurants and fees from customers.
Fee Breakdown
Breaking Down Marketplace Fees
Here’s how marketplace fees can pile up, reaching as much as 48% of an order:
- 30%Restaurant CommissionUp to 30% of the order, paid by the restaurant
- 3%Card ProcessingA 3% credit card processing fee, also paid by the restaurant
- 15%Service FeeUp to 15% added to the customer’s total
- 48%All TogetherUp to 48% of an order in combined fees
We think those fees are predatory. They quietly take a big slice of every order, and many restaurants raise app prices just to stay afloat.
- Mini Tacos Plate (5)$13.99
- Elote en Vaso$8.45
| Food at our menu price | $22.44 |
|---|---|
| Restaurant commission (up to 30%) | $6.73 |
| Card processing (3%) | $0.67 |
| Customer service fee (up to 15%) | $3.37 |
| Combined fees, up to 48% | $10.77 |
| What the restaurant could keep | $15.04 |
Order direct: $22.44 at our regular menu price plus one small ordering fee. El Carnitas pays no commission.
Community First
Every Direct Order Feeds the Community
Ordering direct keeps your money circulating in Manor and the surrounding area instead of flowing to a marketplace. It’s a simple way to support a small business that’s proud to serve its neighbors.
Want it brought to you? We deliver within 10 miles of the truck. See Areas We Deliver for the full list.
The Direct-Order Difference
- The same menu price as walking up to the truck
- One small ordering fee, nothing else
- No commission, so more stays with our kitchen
Good Questions
Why Order Direct? Your Questions, Answered
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What’s on the menu?
Carnitas, birria, tacos, breakfast tacos, gorditas, soups and caldos, family taco boxes, homemade desserts, aguas frescas, and more.
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Do you deliver?
Yes, within 10 miles of our truck at 205 W Parsons St in Manor, including Pflugerville and parts of northeast and east Austin.
Local Food, Ordered the Local Way
Order El Carnitas online and keep it direct.
Postmates is a trademark of its owner. El Carnitas is not affiliated with, endorsed by, or sponsored by Postmates. Fee percentages describe the highest rates delivery marketplaces can charge and vary by platform, plan, and location.